If you are not entirely satisfied with your purchase I will give a full refund or exchange. You have 7 days to contact me with any issues and 14 days to ship the item back from the time of delivery. Buyers are responsible for return shipping costs. If the item is not returned in its original condition the buyer is responsible for any loss in value. It is advisable to keep your receipt as Jude Fenton Art cannot accept responsibility for items lost in the post.